Activate your account
Your organization's primary contact receives an invitation from notifications@payments.xdc.tech. The activation link is time-limited and single-use.
Use your invitation
- Open the newest invitation email. A resend invalidates older links; check spam if you cannot find it.
- Open the link in a fresh browser window. If your email client previews links, copy the link into your browser.
- Follow the activation prompts to set your password and complete the required authentication steps.
- Sign in at payments.xdc.tech.
- Confirm the correct organization appears. If it does not, contact XDC Tech before continuing.
Complete the authentication steps presented for your account. Store recovery codes privately if they are provided during enrollment; each recovery code is single-use.
If activation fails
| What you see | Next step |
|---|---|
| The invite link is not valid | Use the newest email. If a fresh link fails on its first click, contact support. |
| Password reset does nothing | Check whether you have completed activation. Start with the invitation email. |
| A code does not arrive | Check spam and messages from notifications@payments.xdc.tech. Contact support if it is still missing after five minutes. |
| Your organization is missing or incorrect | Stop and contact support. Do not create a second account. |
Add your team
Ask your XDC Tech contact to arrange access for another person. Each person should use their own account and authentication codes. API memberships are business-specific and do not automatically enable shared access across the rest of the portal.